CONDITIONS OF USE
Welcome to our online store! La Clandestina and its associates provide their services to you subject to the following conditions. If you visit or shop within this website or visit or contact us through our social media pages, you accept these conditions. Please read them carefully.
ELECTRONIC COMMUNICATIONS
When you visit La Clandestina, our social media pages or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by the way you did first. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
COPYRIGHT
La Clandestina is a registered Mark. All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of La Clandestina or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of La Clandestina, with copyright authorship for this collection by La Clandestina, and protected by international copyright laws.
TRADE MARKS
La Clandestina is a registered Mark. La Clandestina's trademarks and trade dress may not be used in connection with any product or service that is not La Clandestina's, or in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits La Clandestina. All other trademarks not owned by La Clandestina or its subsidiaries that may appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by La Clandestina or its subsidiaries.
LICENSE AND SITE ACCESS
La Clandestina grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of La Clandestina. This license does not include any resale or commercial use of this site or its contents and products: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of La Clandestina. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of La Clandestina and our associates without express written consent. You may not use any meta tags or any other "hidden text" utilizing La Clandestina's name or trademarks without the express written consent of La Clandestina. Any unauthorized use terminates the permission or license granted by La Clandestina. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of La Clandestina so long as the link does not portray La Clandestina, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any La Clandestina logo or other proprietary graphic or trademark as part of the link without express written permission.
YOUR MEMBERSHIP ACCOUNT
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. La Clandestina and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
REVIEWS, COMMENTS, EMAILS, AND OTHER CONTENT
Visitors to this Site or our social media pages may post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. La Clandestina reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant La Clandestina and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant La Clandestina and its associates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify La Clandestina or its associates for all claims resulting from content you supply. La Clandestina has the right but not the obligation to monitor and edit or remove any activity or content. La Clandestina takes no responsibility and assumes no liability for any content posted by you or any third party.
PRODUCT DESCRIPTIONS
La Clandestina and its associates attempt to be as accurate as possible. However, La Clandestina does not warrant that some edits on listings product descriptions or other content of this site is accurate, complete, current, or error-free. Product images may vary from the actual product. Our product formulations and quality remain unchanged. Our products are all natural and we do not use artificial colouring agents, due to this product colour can vary by batch due to variances in our plant based raw materials. All of our products are natural, and we do not use any artificial binders, separation may occur. All of our liquid products shall be well shaked before each use. We do not use any artificial preservatives, they should be stored in a cool dark place. Our body bars, shampoo bars, conditioner bars, do not have any artificial preservatives either, please do NOT allow bars of soap to sit in water, they should be placed in a nice dry area after each use to prolong life. All offers are available while supplies last.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
THIS SITE IS PROVIDED BY LA CLANDESTINA ON AN "AS IS" AND "AS AVAILABLE" BASIS. LA CLANDESTINA MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, LA CLANDESTINA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. LA CLANDESTINA DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM LA CLANDESTINA ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. LA CLANDESTINA WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
APPLICABLE LAW
By visiting La Clandestina, you agree that the laws of the territory of Puerto Rico, USA, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and La Clandestina or its associates.
DISPUTES
Any dispute relating in any way to your visit La Clandestina or to products you purchase through La Clandestina shall be submitted to confidential arbitration in Puerto Rico, USA, except that, to the extent you have in any manner violated or threatened to violate La Clandestina's intellectual property rights, La Clandestina may seek injunctive or other appropriate relief in any state or federal court in the state of Puerto Rico, USA, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrators award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.
SITE POLICIES, MODIFICATION, AND SEVERABILITY
Please review our other policies, such as our Shipping and Returns policy, posted on this site. These policies also govern your visit to La Clandestina, and you shall agree with them in order to use the Site. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
RETURNS
Please note that all sales are final. We do not accept returns. We do accept returns if we wrongly sent to you the incorrect order. In that case, just email us at info@laclandestinacbd.com within 7 days of the confirmation of delivery. The item should be unused and unopened and have ALL original tags still attached. The receipt included in your package must be present. If any returns do not meet these requirements, you will be contacted, the items will be returned to you immediately, and the exchange will not be issued. We reserve the right to refuse a refund if the items have any signs of wear, alterations, misuse or damage. We will cover shipping cost in case that you receive an incorrect item. We do apologize for any inconvenience this may impose, but we do not issue refunds. Shipping costs are non refundable.
Please include the following when emailing us for returns and exchange of item wrongly sent:
- Name
- Phone Number
- Order Number
- Photo of invoice sent with order
- Photo of item wrongly sent
SHIPPING
Due to COVID19 order may be delayed. We use USPS postal services. La Clandestina is not responsible for any carrier's delays. All orders will be shipped once the payment is received by La Clandestina's store. All items purchased from La Clandestina are made pursuant to a shipment contract. We are not responsible for any issue with the carrier. However we will always ship using tracking number information to minimize the risks.
PAYMENTS
We do not process payments ourselves, but throughout a third party provider, such as PayPal. Familiarize with their service in case you have to make any claim regarding any issue with their system. La Clandestina is not responsible for any issue with a third party provider. Payment is to be made in advance by placing the order through our secure shopping cart. Once payment is received, your purchase will be scheduled to be completed and you will receive an email to that effect. By placing your order on our website, you agree to our terms and that all sales are final, unless wrongly sent by us.
ALLERGIES & PREGNANCY
All of our products are natural, still you could be allergic to any of these. As with all new products that you are going to begin using on your skin, always try a small area first to see if any allergic reactions or breakouts occur. If you have any problems, discontinue use immediately. All of our products are for external use only. Avoid contact with eyes always. If you are pregnant, please contact your physician before using any of our products - especially the ones with essential oils (all of our products have essential oils).
RSPO
Our palm oil comes strictly from members of the Roundtable on Sustainable Palm Oil (RSPO). RSPO certification requires producers to follow strict standards to cultivate sustainable palm oil. RSPO criteria states, "no primary forests or areas which contain significant concentrations of biodiversity (e.g. endangered species) or fragile ecosystems, or areas which are fundamental to meeting basic or traditional cultural needs of local communities (high conservation value areas), can be cleared.” Additionally there are standards that require fair treatment of workers according to local and international labor rights standards.
DISCLAIMER
This CBD product contain less than .3% of THC based on crops and disponibility of flowers, in compliance with law, our products are made with legal flowers. This product will not give any psychoactive effect.
PRODUCT CLAIMS AND EVALUATIONS
We cannot guarantee actual results on any of our products, as everyone's DNA is different - nor do we claim that any of our products have been FDA approved. These are homemade products using all natural products as noted in the "ingredient listing" under each product sold. Product claims and descriptions are based on research on all of the ingredients in our products with a complete breakdown. If you have any questions about a product, please ask before purchasing. For a concrete understanding of any particular ingredient and how it will react with your body - please contact your family physician.
FDA DISCLOSURE
Representations regarding the efficacy and safety of La Clandestina products have not been evaluated by the Food and Drug Administration. The FDA only evaluates food and drugs, not products like this one. This product is not intended to diagnose, prevent, treat, or cure any disease. Visit www.ncbi.nlm.nih.gov/pubmed/22625422 and www.ncbi.nlm.nih.gov/pubmed/18728714 to find evidence of tests, analysis, research or study describing the benefits, performance or efficacy of this plant based on the expertise of relevant professionals.